Affiliation:
1. Illinois State University, USA
Abstract
Although past research readily acknowledges emotions exist in organizations, and even acknowledges that leaders benefit from having “emotional intelligence,” fully understanding leadership's role in addressing the emotional dimension of organizational experience, especially during the typically high emotion situations of organizational conflicts, remains understudied. This chapter provides greater awareness of how leadership styles, especially transformational or charismatic leadership, relates with emotional intelligence to facilitate “emotional leadership” within organizations to achieve positive follower effects.
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