Affiliation:
1. Kaplan University, USA
Abstract
The last decade has brought an increase in online courses in the educational setting. Online enrollment has increased from 1.98 million in 2003 to 2.35 million in 2004 (Allen & Seaman, 2005). While students, higher universities, and faculty are enjoying the convenience and flexibility of online learning environments, there is an increasing concern over the support in distance education, teaching methods, and a social disconnectedness of students from the course. This chapter explores how these factors can impede a successful online learning experience and can cause dissatisfaction and higher dropout rates among students in distance learning programs. Carr (2000) found higher dropout rates for distance education (10-20%) over traditional programs. Higher institution’s online faculty are now faced with the task of creating a virtual community of learners, meeting both academic and social needs of students.
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