Affiliation:
1. BI Norwegian Business School, Norway
Abstract
Policing is heavily dependent on information, intelligence, and knowledge. The amount of information police officers come in contact with in the course of their work is often astounding. With a more proactive and preventive approach to crime reduction, police forces have increasingly relied on information and knowledge and associated information technology in terms of knowledge management systems to improve their performance. Accordingly, the management of knowledge is a crucial aspect of police work to promote knowledge development and sharing. This chapter covers key aspects of the police knowledge management strategy, including intelligence for knowledge, management approaches, knowledge integration, knowledge categories, organizational structure, and organizational culture for knowledge management.