Affiliation:
1. University of Dublin, Ireland
2. Alliance Counseling: Professional Psychological and Counseling Services, Ireland
Abstract
Online counseling is defined as the delivery of therapeutic interventions in cyberspace where communication between a trained professional counselor and client(s) is facilitated using computer-mediated communication (CMC) technologies. Research considers aspects of delivering therapeutic interventions online, including process and outcome research, the therapeutic relationship online, the potential benefits and challenges in working online, client suitability for online counseling, therapists’ and clients’ attitudes and experiences of online counseling, professional training for working online with clients, and its very nature and definition as a therapeutic intervention. Understanding the psychology of online behavior as it applies to online counseling includes the effects of apparent anonymity and distance, disinhibition, identity and impression management, writing and emotional expression, presence, and ethical behavior in cyberspace.
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