Affiliation:
1. Florida State University, USA
Abstract
Computer Science has traditionally focused on the functional aspects of design, underemphasizing the human element in the success of any technology. The failure of technologies and the accidents that happen during use require the consideration of the user and the technologies as symbiotic parts of a whole systems approach to improving diagnosis and treatment. This chapter provides an overview of the history of the critiquing approach to knowledge systems that illustrates a more human-centered approach. It is an approach that, unlike traditional knowledge-based systems, aims to provide a check on human reasoning, rather than a replacement for it. The chapter will also discuss future possibilities for research, in particular the use of social networking and recommender systems, as a means to enhance the approach.
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