An Overview of Training and Development Practices in Food and Beverage Outlets

Author:

Ambardar Ankush1

Affiliation:

1. Kurukshetra University, India

Abstract

This chapter aims to identify, investigate and report the importance and usage of training and development practices in food and beverage outlets operating in the region of Chandigarh, India. Based on a survey of 55 food and beverage outlets and their perceptions on training and development practices were assessed by 22 training and development practices and 3 demographic variables. To identify the importance and usage of these practices, descriptive static was incorporated. The study provides a strong indication that there are significant differences on usage and importance of training and development practices in food and beverage outlets in Chandigarh. The study is an attempt to add information to the very little empirical knowledge available referring to the training and development practices in food and beverage industry.

Publisher

IGI Global

Reference66 articles.

1. AbuKhalifeh, A. N., & Som, A. P. M. (2013). Training employees of the food and beverage service departments in five-star hotels of Jordan. Retrieved September 9, 2014, from https://www.academia.edu/4226197/Human_Resource_Management_Practices_on_Food_and_Beverage_Performance_a_Conceptual_Framework_for_the_JordaHotel_Industry

2. HRM in the SME sector: Valuable employees and coercive networks;N.Bacon;International Journal of Human Resource Management,2005

3. Batt, R., Lee, J. E., & Lakhani, T. (2014). A national study of human resource practices, turnover, and customer service in the restaurant industry. Retrieved from http://rocunited.org/wp- content/uploads/2014/01/HRPTCS_Cornell_Report_4.pdf on August 10, 2014

4. Training and developing an age diverse workforce in SMES: The need for a strategic approach;G.Beaver;Education + Training,2005

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号  京ICP备18003416号-3