Effects of Reciprocal Investments and Relational Interaction in Deploying RFID Supply Chain Systems

Abstract

In this paper, the author looks at the perceived ability of information technology (IT) infrastructure integration and supply chain process integration. In order to moderate the relationship between business process specificity and domain knowledge specificity, the study focuses on two dependent variables; reciprocal investments and relational interaction using the moderated regression procedure. Results show that IT infrastructure integration moderates the relationship between business process specificity and relational interaction, as well as domain knowledge specificity and relational interaction.