Citizen Web Empowerment across Italian Cities-Reference-Cited by-同舟云学术

Citizen Web Empowerment across Italian Cities

Published:2013 Issue: Volume: Page:284-302
ISSN:2326-9103
Container-title:Advances in Electronic Government, Digital Divide, and Regional Development
language:
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Author:

Bellio Elena¹,Buccoliero Luca¹

Affiliation:

1. CERMES - Bocconi University, Italy

Abstract

This chapter summarizes the results of a research project aimed to enlighten the issue of citizens’ empowerment through municipalities’ Web portals. The study was designed in order to: (a) provide some key-elements to define the content of an efficient Web strategy for municipalities, with specific focus on the issue of citizens empowerment, (b) benchmark the degree of citizen empowerment of public administrations’ Websites across Italian Municipalities through the adoption of a revised version of Citizens Web Empowerment Index (CWEI) for the assessment of the official Web portals of the 104 Italian cities with over 60,000 inhabitants.

Publisher

IGI Global

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