How to Design a Virtualized Platform?

Author:

Fernandez Valérie1,Marrauld Laurie1

Affiliation:

1. TélécomParis Tech, France

Abstract

In this chapter, the authors present the project “WITE 2.0.” This project is at the crossroads of various issues related to mobility (Urry, 2007) and use of Information and Communication Technologies. WITE 2.0 is a part of the designing process of a collaborative communication tool: “a virtualized and unified platform.” The authors define scenarios of teleworking practices, “equipped” by ICTs, and use these scenarios to better specify the platform. The project started at the end of 2010 and continued for a period of 18 months. The analysis is based on several complementary methodologies: a qualitative study (47 semi-structured interviews) and an experimentation of the platform. They present the main results of the interview survey through the following themes: remote management, skills, articulation of private and professional spheres, and the maturity of technologies. The authors also describe how these elements help the understanding of the evolution of workers’ practices.

Publisher

IGI Global

Reference23 articles.

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3. Centre d’Analyse Stratégique. (2009, November 25). Le développement du télétravail dans la société numérique de demain, rapport remis au ministre de l’économie numérique.

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