Civic Engagement and E-Governance in Gauteng

Abstract

Gauteng, South Africa’s economic center, has a history of social exclusion by virtue of differentiated access to employment, income, assets, and education. Levels of civic engagement prior to 1994 were limited by the absence of universal political suffrage and a society in which the majority of the population was denied the right to participate in decision-making based on racial discrimination. The achievement of universal suffrage in 1994 created the foundations for greater civic engagement. However, as social interaction and societal governance becomes increasingly electronically mediated (through the Internet, Web 2.0 technologies, and mobile content platforms), a large proportion of the population is excluded from these new forms of on-Net interaction. This chapter argues that policies that push universal household broadband service can contribute to reducing social exclusion through creating the foundation for households to operate as units of production and overcome economic deprivation, thus laying a stronger basis for civic engagement.