Does Web-Scale Discovery Make a Difference?

Abstract

The University of Texas at San Antonio Libraries implemented the Summon1™ Discovery Service in January 2010 to provide a convenient starting point for library research, particularly for undergraduate students who are less experienced in library research. Librarians thought Summon™ would help users find and use materials more effectively; therefore, implementation of the discovery tool was expected to positively influence collections use. At the end of the first year following Summon™ implementation, statistics on the use of collections showed significant increases in the use of electronic resources: link resolver use increased 84%, and full-text article downloads increased 23%. During the same period, use of the online catalog decreased 13.7%, and use of traditional indexing and abstracting database searches decreased by 5%. The author concludes that the increases in collections use are related to adoption of a Web-scale discovery service.