Affiliation:
1. Vienna University of Technology, Austria
Abstract
This chapter is about showing how artifacts impact engineering work processes by representing important issues of individual and collaborative design work. After summarizing the state of the art of engineering as a design process, artifacts, and their representational role in design and engineering, a selection of rich descriptions of artifacts’ creation and use in engineering work including team-based coordination and decision activities will be presented. The studies are based on ethnographic research carried out for several years in different design and engineering companies. Artifacts used in these studies will be analyzed from their representational point of view to discuss their important role in design and engineering, by considering users’ motivation to use and sometimes adapt them as well as internal and external constraints given in work settings which call for improvisations, before concluding this chapter.
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