Affiliation:
1. Zhejiang Gongshang University, China
2. Beijing Foreign Studies University, China, and McMaster University, Canada
Abstract
A physical distribution task has typical characteristics of dynamic mobility: dynamic locations, time criticality, and environmental complexity. Research has focused on creating an environmental and task adaptive knowledge service system to support collaborative management of the physical distribution tasks. In this paper, four task context functions are established on the basis of defining customer context, product context, resource context, and network context of distribution task. A task context aware collaborative distribution knowledge service system is built with elaboration and discussion of the service system using an example of distribution center.