1. Al-Rawas, A., & Easterbrook, S. (1996). Communication problems in requirements engineering: A field study - Royal society. In Proceedings of the First Westminster Conference on Professional Awareness in Software Engineering. Retrieved from 05/04/2014 http://www.cs.toronto.edu/~sme/papers/1996/NASA-IVV-96-002.pdf
2. Alavi, M., & Tiwana, A. (2001). Knowledge integration in virtual teams: The potential role of KMS. Journal of the American Society for the Information Science and Technology. Retrieved from http://tiwana.myweb.uga.edu/pdfs/j/Alavi-TiwanaJAIST2002.pdf
3. The Elements of Social Theory