Affiliation:
1. Ghana Institute of Management and Public Administration, Ghana
2. University of Ghana, Ghana
Abstract
This study validates the DeLone and McLean information systems (IS) success model in the context of education management information system (EMIS). It develops a model to examine the effect of IS quality factors (system quality, information quality, and service quality) on IS success (use, user satisfaction, and net benefit) of EMIS. The study employs purposive sampling technique to select participants and a validated structural questionnaire to collect data from 100 users of EMIS. Employing three multiple regression models, the results show that there is a statistical significant relationship between system quality, information quality, service quality, use, and user satisfaction. Overall, among the six constructs measured, the impact of system quality, information quality, and use significantly improve the net benefits of EMIS. However, service quality contributes insignificantly to user satisfaction.
Subject
Information Systems and Management,Management Science and Operations Research,Strategy and Management,Information Systems,Management Information Systems
Cited by
3 articles.
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1. Educational Management Information System: A Short Review;2023 IEEE 15th International Conference on Humanoid, Nanotechnology, Information Technology, Communication and Control, Environment, and Management (HNICEM);2023-11-19
2. A Survey of HISs with Information Systems Success Model;Journal of Biomedical and Sustainable Healthcare Applications;2022-01-05
3. Assessment of E-Government Portals;International Journal of Information Systems in the Service Sector;2022-01