Designing a New Integrated IT Governance and IT Management Framework Based on Both Scientific and Practitioner Viewpoint

Author:

Pereira Ruben1,Mira da Silva Miguel1

Affiliation:

1. Department of Computer Science, Instituto Superior Técnico/INOV, Universidade Técnica de Lisboa, Lisboa, Portugal

Abstract

IT Governance (ITG) has been recognized as a CIO top-10 issue for more than five years and has risen in priority between 2007 and 2009. There are several Frameworks to help organizations in ITG implementation but these lack scientific viewpoint, are complex, and also overlap each other. However, besides the existence of several frameworks to help organizations in ITG implementation, most organizations keep designing their own Framework. Such statements reinforce the possibility of improvements in the existing Frameworks. In this paper the authors make a literature review to leverage ITG Contingency factors, ITG general guidelines and main ITG and IT Management (ITM) areas in order to provide a scientific viewpoint validation. Therefore, they integrate their artefacts and propose a new integrated ITG framework. The authors then evaluate their artefacts with expert’s interviews so as to provide practitioner viewpoint validation and also map the authors’ artefacts with current theories. Finally, they conclude their research with main contributions and future work.

Publisher

IGI Global

Subject

Information Systems and Management,Computer Science Applications,Management Information Systems

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