Engineering e-Collaboration Services with a Multi-Agent System Approach

Author:

Chiu Dickson K.W.1,Cheung S.C.2,Leung Ho-fung3,Hung Patrick C.K.4,Kafeza Eleanna5,Hu Hua6,Wang Minhong7,Hu Haiyang8,Zhuang Yi8

Affiliation:

1. Dickson Computer Systems, Hong Kong

2. The Hong Kong University of Science and Technology, Hong Kong

3. The Chinese University of Hong Kong, Hong Kong

4. University of Ontario Institute of Technology, Canada

5. Athens University of Economics and Business, Greece

6. Hangzhou Dianzi University, China

7. The University of Hong Kong, Hong Kong

8. Zhejiang Gongshang University, China

Abstract

With recent advances in mobile technologies and e-commerce infrastructures, there have been increasing demands for the expansion of collaboration services within and across systems. In particular, human collaboration requirements should be considered together with those for systems and their components. Agent technologies have been deployed in order to model and implement e-commerce activities as multi-agent systems (MAS). Agents are able to provide assistance on behalf of their users or systems in collaboration services. As such, we advocate the engineering of e-collaboration support by means of MAS in the following three key dimensions: (i) across multiple platforms, (ii) across organization boundaries, and (iii) agent-based intelligent support. To archive this, we present a MAS infrastructure to facilitate systems and human collaboration (or e-collaboration) activities based on the belief-desire-intension (BDI) agent architecture, constraint technology, and contemporary Web Services. Further, the MAS infrastructure also provides users with different options of agent support on different platforms. Motivated by the requirements of mobile professional workforces in large enterprises, the authors present their development and adaptation methodology for e-collaboration services with a case study of constraint-based collaboration protocol from a three-tier implementation architecture aspect. They evaluate our approach from the perspective of three main stakeholders of e-collaboration, which include users, management, and systems developers.

Publisher

IGI Global

Subject

Computer Networks and Communications,Hardware and Architecture,Software

Reference48 articles.

1. Bafoutsou, G., & Mentzas, G. (2001). A Comparative Analysis of Web-based Collaborative Systems. In Proceeding 12th International. Workshop Database and Expert Systems Applications (pp. 496-500).

2. Bui, T. X. (1987). Co-oP: a Group Decision Support System for Cooperative Multiple Criteria Group Decision Making, Springer, LNCS 290.

3. ARBAS: A Formal Language to Support Argumentation in Network-Based Organization.;T. X.Bui;Journal of Management Information Systems,1998

4. Carlson, D. (2001). Modeling XML Applications with UML. Addison-Wesley.

5. Chavez, A., & Maes, P. (1996). Kasbah: An Agent Marketplace for Buying and Selling Goods. In Proceedings of the 1st International Conference on the Practical Application of Intelligent Agents and Multi-Agent Technology, 75-90.

Cited by 11 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Designing a Collaborative Middleware for Semantic and User-Aware Service Composition;2016 IEEE 25th International Conference on Enabling Technologies: Infrastructure for Collaborative Enterprises (WETICE);2016-06

2. Dynamic Business Collaborations Through Contract Services;Mobile and Web Innovations in Systems and Service-Oriented Engineering;2013

3. Implementing Background Net with Knowware System for Personalized Keyword Support;Mobile and Web Innovations in Systems and Service-Oriented Engineering;2013

4. Enhancing ERP System with RFID;Mobile and Web Innovations in Systems and Service-Oriented Engineering;2013

5. Governance of Cross-Organizational Healthcare Document Exchange through Watermarking Services and Alerts;Mobile and Web Innovations in Systems and Service-Oriented Engineering;2013

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号  京ICP备18003416号-3