Sharing the Albatross of E-Resources Management Workflow

Abstract

Management of electronic resources is a time-consuming and, at times, a difficult process. Although the management of electronic resources is often seen as a strictly technical services endeavor, it should be considered a multifaceted process requiring all areas of the library. This chapter will provide a detailed account of how one library handles the electronic resources management workflow in a collaborative effort. It will be especially helpful for libraries working with a limited staff and resources and libraries trying to foster a more collaborative relationship between technical services and public services. The objective and mission of the chapter is to present successful library electronic resources workflow concepts in a straightforward and realistic approach. It aims to provide useful information on current workflow applications, procedures, and ideas from practicing library professionals at Jacksonville State University (JSU) that will contribute to the literature and area of electronic resources management. This chapter will provide considerations for workflow enhancements and detail the advantages of centralized workflows and collaboration between units.