Introduction to Democratic e-Governance

Abstract

The concept of governance has its roots in the changing role of the state and in a managerialist view of the operations of public administrations. These two discourses have been challenged by another approach, which could be called democratic governance. It emphasizes the interactions between citizens, political representatives and administrative machinery providing a special view of citizens’ opportunities to influence and participate in policy-making and related processes. This perspective opens up a view to the practices in which institutions, organizations and citizens steer and guide society and communities. It provides citizen-centered view of governance which is quite different from managerialist and institutionalist perspectives. Such approaches as communitarianism, teledemocracy, participatory democracy and direct democracy have been presented as alternative modes of governance. In regard to technology, democratic e-governance is based on the idea that new ICTs can be used to facilitate interaction, communication and decision-making processes, thus having a great potential to strengthen the democratic aspects of governance.