A Reference Model for Retail Enterprise

Abstract

In order to provide a structural framework for information systems that serves as a basis for understanding the organizational structure and the information systems of the retail sector, we present an architecture, the „Retail-H“, that outlines the various facets of trade information systems. The framework encompasses two further criteria, the types of businesses and the differentiation of goods. This architecture and its graphical representation aims at enhancing the orientation within the heap of information models applied in the retail sector. These information models are crucial for the management of information systems and organizational processes.