Value Co-Creation in Archival Resources

Abstract

The National Archives of Bangladesh (NAB) evolved to ensure official custody and physical safety to the archives of Bangladesh. NAB initiated a digitization programme to provide open access to archives. The study focused on different aspects of NAB's open access project in the light of value co-creation perspective. The study is based on review of literature, computation of secondary information and treatment of primary data collected through semi-structured interview. The study identified that all the value co-creation components are available in NAB's open access project but working framework is invisible. Hence, the study proposed a model for value co-creation through balancing resource security and user demand. Hence, the study may help software developers and other archival institutions in designing and implementing open access to their respective organizations' resources. This paper serves as an example to archival institutions that are in the beginning phases of open access research and development.