Emergent Behavior in Complex Organizations

Abstract

Organizations are complex systems, which are formed by other subsystems such as work teams, and are the focus of attention in this research. This article makes an approach to the teams involved software development process in IT companies using a viable system based model and computational modeling. An analysis of teamwork is made from a socio-technical perspective, where individuals and technology produce emergent behaviors that may be crucial to achieving goals, since fellowship, collaboration, and culture are relevant processes within these organizations and technology also playing an important role.