Healthcare among the People

Abstract

The revolution in information technology and in information and knowledge management contributed to the generation of actionable information and actionable knowledge required to address critical problems of national and global health care. Yet, despite expectations, e-based approaches are far from fulfilling the dream of equitable and universal access to health across the globe. A dramatically new approach is needed if health care is to be brought “among the people.” Based on maximum integration of computer technology (CT), information technology (IT), information management (IM), and knowledge management (KM), and multidimensional human expertise, the concept of “Teams of Leaders” (ToL) provides a foundation for such an approach. Utilizing the entire spectrum of IT/IM/KM, irrespective of specific platforms, and harnessing globally distributed human expertise, Teams of Leaders transcend bureaucracies and politics, create “bottom-up” flows of ideas and knowledge, and generate horizontal and vertical collaboration among hitherto isolated actors. By empowering people rather than concentrating on technology-facilitated improvements of processes, ToL may prove to be one of the pivotal concepts behind the desperately needed healthcare revolution.