The Role of Evaluation in Service Learning in Economics and Business

Abstract

In this chapter, a systematic review of the literature on evaluations of service-learning projects in the area of business and economics has been carried out. The authors have analyzed the four basic parts of evaluation: who evaluates, when to evaluate, how to evaluate, and what to evaluate. Subsequently, an evaluation proposal has been made for each of the agents involved, taking into account each of these dimensions. One of the main conclusions is that reflection is a fundamental part of the evaluation process, as well as of the student learning process because it allows them to deepen the lived experience.