Digital Government Competences for Digital Public Administration Transformation

Abstract

The development of digital government leads to the digital transformation of public administration. This requires a mix of competences to design, implement, and manage digital government endeavors and the resulting transformations and to use new digital tools. However, researchers agree that digital government competences are under-studied. Moreover, the rare existing studies focus on singular aspects of digital government competences such as technical skills. Thus, this chapter proposes a synthesis of the extant literature about the digital government competences and how they are approached by researchers. The supply-side perspective and the demand-side perspective are proposed to organize the extant literature. Competences are categorized according to each perspective. An empirical investigation is needed to determine the most important competences and to propose the necessary training programs for the lacking ones.