Promoting Information Services Among the Non-Users of Academic Libraries

Abstract

Academic libraries have for centuries played critically important roles in supporting the education system. A statistically significant correlation between library use and academic productivity has been found. Recently, libraries have not been used at the optimum level. To design library services, user studies are being conducted by many researchers. However, non-users, who have legal rights, are left-out from these studies. This chapter defines the users and non-users, and the reasons for non-use, and suggests methods to promote the library services among the non-users.