A Virtual Supply Chain System for Improved Information Sharing and Decision Making

Abstract

Integrated supply chain information systems (ISCIS) face various barriers including lack of alignment between IT and business model, security and privacy concerns, behavioral and cultural issues, and heterogeneous software applications. This paper develops an architecture for ISCIS and validate it by interviewing experts. The proposed architecture is an intermediary to integrate in-house information systems as well as cloud-based systems across distributed heterogeneous supply chain networks. The developed ISCIS architecture works in three layers of data, processes, and knowledge and facilitates the alignment of information systems and decision making with business.