Affiliation:
1. Institute of Technology and Science, Ghaziabad, India
2. KIET Group of Institutions, Ghaziabad, India
Abstract
The health care service industry (also known as a medical industry) is an industry that is comprised of the services related to the safeguarding or enhancement of patient health or provides services to treat patients with medicinal, protective, rehabilitative, and analgesic care. For the last two decades, it has been seen that there are drastic changes in healthcare services through automation, digitalization, technological innovation, and communication. Automation has made a revolutionary change in the healthcare industry and allowed for it to be more cost-effective for the industry to run day-to-day operations. Automation-driven health care activities are free from human fatigue and error, so they can help out to provide consistency, accuracy, and potentially lead to a reduction in patient complications, infections, and deaths. Besides, automation can help hospitals, professionals, and doctors for cost-reduction measures and increased efficiency as part of their monetary benefits.