Challenges in Managing Records in the 21st Century

Abstract

The chapter contains the challenges the 21st century record managers after reviewing scholarly literature. It was discovered that what actually differentiates the 21st century from others is the emergence of information and communication technology and internet which an ideal record manager must keep him/herself abreast of if he/she want to stay relevant. The major challenge is the lack of record management policies by both organizations and government. Some other problems include hacking, high cost of information technology infrastructure, information proliferation which is popularly known as information explosion, etc.