Managing Supply Chain Risk and Uncertainty in the Post-Pandemic Era

Abstract

The pandemic due to COVID-19 has not only disrupted supply chains all around the world but has also tested the resilience and flexibility of supply chain leaders globally. With the virus still alive and several regions and economies in lockdown, disruption to supply chains continues to be severe. As economies restart, having an efficient supply chain will be critical to supplying goods and services quickly, safely, and securely. Business leaders are expected to respond and take immediate actions to sustain business operations to serve their customers, clients, and stakeholders that includes protecting and supporting their human resources. The chapter discusses the risk and uncertainties that have arisen due to pandemics. It also presents the framework for the supply chain post-COVID-19 scenario and proposes an action plan and the model that can build resiliency and improve efficiency and visibility across the supply chain. The action plan will facilitate communities to manage short-term crises and enable businesses to be customer-centric and help economies rebound.