Affiliation:
1. Southeast Missouri State University, USA
Abstract
Frequently recurring supply chain disruptions due to natural and manmade calamities are highlighting the importance of the supply chain ability to prevent, withstand, and overcome disruptions of all kinds. Blockchain technology (BCT), a key Industry 4.0 technology, with its inherent strength as an open-sourced distributed database with the immutability of transactions has the potential to transform traditional supply chain (SC) operations. In spite of the potential advantages of the BCT in the supply chain management (SCM) area, the adoption of this novel technology is still in its very early stages. This chapter per the authors proposes a quality function deployment (QFD)-based strategic decision support tool to determine the aptness of BCT adoption in a given SC context. In addition, the proposed tool also allows us to understand the maturity of BCT capabilities in addressing the key SC performance aspects. The application of the proposed tool is explained through a couple of illustrative examples.