Abstract
The HSD&E activities are supported by a central decision-making system (DMS) (in which a HR subsystem is included), knowledge management system (KMS), and an enterprise architecture project (EAP). The chapter's proof of concept (PoC) is based on a business case from the insurance domain where the central point is the capacity of the selected manager skillset to successfully start and finalize a BTP or an EAP (or simply a project). The PoC shows the selection process of a manager's skillset to transform the traditional insurance enterprise into an agile and automated enterprise. Projects are managed by managers, who are (or should be) supported by a methodology and a framework that can estimate the risks of failure of a project; at the same time, they should be capable of managing the implementation project processes.
Reference81 articles.
1. Agievich, V. (2014). Mathematical model and multi-criteria analysis of designing large-scale enterprise roadmap. PhD thesis.
2. The Role of Knowledge Management in Building E-Business Strategy.;M.Alhawamdeh;Proceedings of the World Congress on Engineering and Computer Science 2007,2007
3. Blackburn, R., & Rosen, B. (1993). Total quality and human resources management: lessons learned from Baldrige Award-winning companies. Academy of Management Perspectives, 7(3).
4. Supervising literature reviews. UK;C.Bruce;Quality in postgraduate education,1994