Policies for Promotion of Malaysian SMEs Go Global in the Digital Economy

Abstract

The main purpose of this study is to seek industrial players' inputs on fiscal and monetary policies necessary to enhance SME export performance. The authors use survey data from 215 small and medium enterprises having export markets. They report the most essential governmental export support policies from the perspective of the industry players. The study revealed that accessing to financing is the top request to the government. Other policy recommendations are related to market access, human capital development, tax regimes, infrastructure and technology adoption, legal and regulatory environment, and monetary policies. This study gives implications for Malaysia External Trade Development Corporation (MATRADE) policymakers and export-oriented small and medium enterprises (SMEs). The study contributes to the Malaysian SMEs in relation to inputs to the government to improve their export performance especially using e-commerce.