Reconsidering a System for Measuring Dynamic Knowledge

Abstract

It is axiomatic to say that knowledge is key to competitive advantage, but it is inherently invisible, intangible, and resistant to quantification, particularly when in dynamic motion. Recent research builds upon emerging knowledge measurement techniques and well-established knowledge flow theory to develop a system for measuring dynamic knowledge in the organization. Results from application to archetypical organization processes are encouraging and highly consistent with extant theory. The research described in this chapter summarizes three notable extensions to such work. It makes a theoretic contribution by extending a coherent approach to dynamic knowledge measurement, and it makes a practical contribution through illustration in the organization context. A related goal is to stimulate considerable thinking, discussion, debate, and continued research.