Affiliation:
1. Prince of Songkla University, Phuket Campus, Phuket, Thailand
Abstract
This paper presents the views of four Thai government organizations who had been awarded ISO/IEC 29110 Basic Profile Certification. Team ideas as to the success factors and barriers involved in implementations are explored. In-depth interviews with closed- and open-ended questions were conducted. The data collected was analyzed using qualitative content analysis. The results show two reasons for choosing standard, first, to enhance software development process, and second, because the financial support from the SIPA. The success factors were supportive organizational policy, staff participation, availability of time and resources for the improvement of the software process, consultations with the SIPA and team commitment and recognition. The barrier factors were time constraints, lack of experience, documentation load, unsynchronized means of communication and improper project selection. The findings were based on four diverse organizations. Other countries may take into account the variations e.g. working culture or organizational structure when seeking to apply these results.
Reference43 articles.
1. Software process improvement in a small commercial software.;J. J.Abbott;Proceedings of the 1997 Software Engineering Process Group,1997
2. Effects of e‐government on service design as perceived by employees
3. De-motivators for software process improvement: an analysis of practitioners’ views
4. Understanding the Perception of Very Small Software Companies towards the Adoption of Process Standards
5. A Study of Knowledge Management Process Practices in Very Small Software Companies.;S.Basri;American Journal of Economics and Business Administration,2012