Influence of Corporate Sustainability on Providing Electronic Payment Services by the Banking Industry in India

Abstract

This study investigates the role of sustainable finance practices and their impact on digital banking services in India. An increased frequency of internet use for various digital banking services provides an opportunity to build the banking industry with various online services. This study reviews the literature on sustainable corporate finance and the adoption of e-banking services. The study uses an exploratory research-based approach to understand the usage rate and adoption of internet banking. A questionnaire-based survey was conducted on 325 respondents. Findings of the study suggest that there is a gradual increase in the adoption of internet banking, but major barriers in adoption are a threat of security, privacy, and trust.