Affiliation:
1. Emporia State University, USA
Abstract
This chapter discusses five major types of data that libraries may be responsible for the collection, storing, or analyzing of and the threats to privacy faced when dealing with each: web data collection and usage, patron records, learning analytics, research data, and data sharing. It highlights how a lack of clear and consistent policy, improper handling and storage of the data, misuse of the data, and lack of proper informed consent procedures can all compromise patrons' privacy and present threats to patrons' trust in the library. To ensure that data is handled with care, this chapter further introduces four frameworks for ethical data practices, which have recently been proposed in the scholarly literature, and discusses how each may apply to library data issues. By following an ethical framework and developing solid procedures, librarians can ensure private, equitable, and mutually-beneficial data relationships with their patrons, regardless of what new types of data technologies emerge in coming years.
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