Affiliation:
1. Norfolk State University, USA
Abstract
Significant changes in organizational leadership are often accompanied by organizational members suffering from trauma. This situation is not for the faint of heart; however, it is an opportunity to employ a leadership style that enables an inviting and safe environment. This “culture of care” maintains efficiency and clearly articulates the vision of the organization, while addressing its mission and goals. Leading during a time of turmoil, trauma, and drastic change requires a leader to be intentional. The leader must know who they are, what they believe, and what they value. They must establish a clear path for the organization, and plan for the unexpected. The leader's compassion, consistency, empathy, fairness, honesty, professionalism, and transparency will serve as the standard by which all others follow.
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