Affiliation:
1. Hellenic Open University, Greece
Abstract
Artificial intelligence and robots together with fake news have challenged irrevocably not only the traditional business organizations and representative democracy but also the role of regulatory mechanisms in digital capitalism. In 2020, companies will need to develop a new culture (i.e., the business intelligence culture[BIC]) in order to understand that human resources, currently one of the lowest rungs in a company ladder, will be elevated to the same position as research and development. This chapter examines and analyses artificial intelligence, robots, and human decision-making process together with the role of automatic decision-making algorithms in business systems. It considers critical questions regarding global regulation, ethical standards, public interest, and democracy. It examines the need for regulation in digital capitalism. Finally, it outlines the models business intelligence culture (BIC) and collective will democracy (CWD) as methodological tools to analyze humans and robots' governance in the digital era.
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