Improving the Decision-Making Process in a Hospital Environment With New Interactive Visualization Methods

Abstract

A large number of medical errors occurring in hospitals happen in the diagnostic process, such as the use of outmoded tests and the failure to perform on test results, leading to delays in the diagnosis. Thus, fast and efficient access to the patients' exams and test results is essential to provide them adequate treatment. This need demands solving problems that exist during this process of consulting the results in order to reduce clinical risk. Therefore, an analysis of the problems in the visualization process of the exams in Centro Hospitalar do Porto was carried out, leading to the development of a new platform - AIDA-MCDT, whose main objective was to fill the gaps verified, making the access to exams' results more efficient and intuitive. This platform has significantly improved the system's usability, including several features designed to help healthcare professionals make decisions more quickly and securely.