Machine Learning Studies in Business During the COVID-19 Pandemic

Abstract

The accuracy of decision-makers in making managerial decisions and applying these decisions in uncertain environments will increase with the use of decision-making tools often and effectively. Machine learning, as one of these tools, provides a more effective definition of uncertainty conditions in the use of data in decision-making processes, on the basis of artificial intelligence. The rapid development of machine learning techniques enhances the Smart working models to help employees to execute functional jobs by processing information into each workflow. The change in business operations during and after the Covid-19 outbreak will enable machine learning techniques to be used more in predicting uncertainty. This attempt will be beneficial in pointing out new research trends of machine learning in the business context for the future.