Affiliation:
1. Alanya Alaaddin Keykubat University, Turkey
Abstract
One major problem for the tourism and hospitality sector seems to be work alienation, which causes low levels of satisfaction, performance, and high levels of turnover. Work alienation has many personal and organizational antecedents. This study aims to test a model: the moderating effect of psychological capital on the relationship between psychological contract breach and work alienation. The data was collected by fully structured questionnaires from the employees who work in four and five star hotels in Alanya, one of the leading tourism destinations in Turkey. The data was analyzed via hierarchical regression. The results show that psychological capital has a decreasing effect on the increasing effect of psychological contract breach on work alienation. The hypotheses are confirmed.
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