Absorptive Capacity and Smart Library

Abstract

The current competitive environment is significantly modifying the libraries' learning processes due to an information explosion, allowing this to be transformed into knowledge. This opportunity has been exploited in the past by the tools of “business intelligence,” but integrating it into libraries is still a daunting task. Absorptive capacity was applied to smart libraries from Schöpel's multidimensional model's perspective. Literature was thoroughly reviewed from credible sources such as ISI Web of Knowledge and Scopus. The contribution to the literature is smart library development through absorptive capacity. This approach aims to create a library intelligence model that aims to explain the absorptive capacity process that leads to smart services, people, place, and governance. This chapter presents a unique integration of various concepts: the concept of absorptive capacity and smart library. This allows the development of better library practices by obtaining benefits from these investments and facilitating intelligence creation inside libraries.