Cloud Computing and Information Systems Strategy in Multi-National Companies

Abstract

This chapter explores how information systems (IS) strategy is developed and implemented in multi-subsidiary international groups, and how this has been influenced by the advent of cloud computing and the solutions offered by the major cloud providers. Using an inductive, qualitative research approach, the chapter assesses learnings to date from cloud adoption, reports on individual expert interviews, and discusses future challenges for those companies embarking upon cloud projects. Key issues distilled from the literature and the in-depth interviews with practitioners are identified and discussed. The chapter concludes that cloud has significantly impacted IS strategy within multi-national organizations, allowing flexibility in various scenarios like, for example, moving from monolithic enterprise resource planning applications to a micro-service based architecture. There are nevertheless a range of strategic and operational issues that must be carefully managed and planned for, including multiple aspects of compliance and security.