Emotional Intelligence and ICT for Information Processing

Abstract

Emotional intelligence is a way of knowing how one feels in a situation. And this emotional intelligence is used for self and for others also. People who are having high emotional intelligence can help others who are suffering from distress and they can help them to regulate their feelings from negative to positive. Emotional intelligence can either be an ability that can be enhanced, or it is a trait that cannot be enhanced, and people get it by birth just like hearing ability or any other ability which one has by birth. This chapter discusses all these aspects. It is said that high emotional quotient people include at least these three skills, and they are emotional alertness, the efficacy by which anyone can recognize and name one's own emotions, and the efficacy where one can tackle those emotions and implement them.