Abstract
The HMM-based framework offers such a high-level implementation environment that can be used by any transformation team member without any prior specific schooling or advanced mathematics models. The HMM can be used to implement and design enterprise architecture blueprints, business transformation projects or decision-making systems, mathematical models, algorithms, and it is supported by many real-life cases of various business domains. The uniqueness of this research is that the HMM promotes a holistic unbundling and the alignment of various enterprise architecture standards and strategies to support business transformation processes. Actual archaic business, information technology, and generic transformation processes are managed as separate black boxes in isolated silos, where their internal and external components create a messy hairball that is called the enterprise's information and communication system (ICS).