Impact of Advanced Technologies on Consumer Finance and Retail Investment

Author:

Nourallah Mustafa1ORCID,Öhman Peter1

Affiliation:

1. Centre for research on Economic Relations, Mid Sweden University, Sweden

Abstract

This chapter sheds light on two advanced technologies related to consumer finance and retail investment. The chapter discusses the importance of mobile bank applications and robo financial advisors as well as loyalty and initial trust among young bank customers and young retail investors, respectively. It also highlights some public statistics from Sweden and Malaysia, two countries representing FinTech hubs, to illustrate the development of FinTech solutions. The chapter emphasises proposals for a continued direction for research.

Publisher

IGI Global

Reference69 articles.

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2. Accenture. (2015). 2015 North America Consumer Digital Banking Survey: Banking shaped by the customer – intuitive, intelligent, individual. Accenture. https://www.accenture.com/us-en/~/media/accenture/conversion-assets/microsites/documents17/accenture-2015-north-america-consumer-banking-survey.pdf

3. FinTech and household finance: a review of the empirical literature

4. An Empirical Segmentation of Users of Mobile Banking Apps

5. The Roles of Banks in Financial Systems

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