Abstract
The present study aims to give insights on how to support patient literacy using AR/VR online solutions and effective communication. The future of healthcare is previewed to be human-centric and use a personalised approach to patient treatment. The study confirms AR/VR patient usage is an emerging topic, when compared with other AR/VR health applications. The analysed solutions which had online information were overall mature and accomplished communication to public. The AR/VR solutions intrinsically help in having a clearer communication; they support assertiveness and positivity and can be a literacy promoter. It is recommended to increase AR/VR patient usage and communication, to promote public/patient knowledge and adoption, with advantages to the patient literacy and healthcare system. The solution usage is relevant to educate public/patients and empower self-care. With correct adoption and scale, it can be an enabler to help reduce pressure in healthcare systems.