Exploring the Use of Cloud Computing Systems in Tertiary Education

Abstract

Research on cloud computing systems has largely focused on the technology and security issues at the expense of understanding users' experiences with the technology. Through a phenomenological approach, this study explored the lived experiences of faculty members of tertiary institutions with respect to their use of cloud computing systems. We carried out an in-depth phenomenological interview among faculty members of selected tertiary institutions in Ghana. We explored their lived experiences on the use of cloud computing systems for academic activities. The results point to tensions between faculty members' identity and information privacy on one hand, and the requirement to effectively execute their academic and professional responsibilities. We conclude that while cloud computing systems enhance the reach and richness of academic information dissemination and academic interactions, faculty members must establish personal and professional boundaries in order to derive meaningful benefits from the use of such systems