Affiliation:
1. School of Business and Management, Institut Teknologi Bandung, Indonesia
Abstract
This chapter aims to discover major constructs and proposing the model of platform ecosystems for Indonesia smart cities and applies the mixed methods research paradigm. The theory building uses inductive qualitative phase and literature review from global smart cities to suggest the hypothesized model. The pilot test has revealed a new construct “cultural systems” which is unique for the Indonesian context with high significance result. The final survey was followed by 1,021 respondents in six of Indonesia major cities, namely Medan, Jakarta, Semarang, Surabaya, Makassar, and Samarinda. The model testing in quantitative phase has investigated 12 hypotheses derived from the structural model. The investigation result reveals that 10 hypotheses are supported, and two hypotheses are rejected. Two constructs “political leadership” and “smart urban services” are confirmed to act as multiple mediating variables. The theoretical framework and propositions are claimed as the novelty of this research and extending the knowledge of urban sustainability.